[She is pretty soft, even though she'd be insulted if someone said it.]

Well they should have a little more care. And if they're the ones that ruin perfectly good books they should try to take responsibility for their actions instead of bothering the thralls for every little thing.

[She pauses, realizing that maybe this poor guy doesn't want to listen to her complain.]

Ah, sorry. I'm not trying to lecture you or anything.

[He's the first helpful person she's met so far.]

Um, my name is Alice. What's yours?